Frequently Asked Questions

Looking for answers to questions about senior care? Below are some of the most frequently asked questions we hear from families in search of in-home care for their aging parents, grandparents, spouses or loved ones. If you don’t see your question listed below, don’t hesitate to contact us directly at (972) 789-4187 or book a free consultation online, and we’ll be more than happy to assist you.

We offer a range of in-home care services for seniors and veterans to age-in place, including:

Our caregivers are available 24/7 to ensure your loved ones receive the support they need. Visit our services page for more details: Harmony at Home Senior Care Services.

It's common for loved ones to be hesitant about accepting in-home care, as it can feel like a loss of independence. Here are some tips for approaching the conversation:

  1. Listen to Their Concerns – Ask open-ended questions to understand why they feel reluctant. Acknowledge their feelings and reassure them that their independence is still valued.

  2. Highlight the Benefits – Frame in-home care as a way to maintain their independence rather than take it away. Emphasize how it can help with daily tasks, improve safety, and enhance their quality of life as they continue to age.

  3. Start Small – Suggest a trial period or limited hours to ease them into the idea. They may feel more comfortable once they experience the benefits firsthand.

  4. Involve Them in the Decision – Let them have a say in choosing the caregiver and schedule. Feeling in control can make them more open to accepting help.

  5. Emphasize Your Well-Being – Sometimes, loved ones are more willing to accept care when they realize it also helps relieve stress on family members.

  6. Get Support from a Trusted Source – If they're resistant, consider having a doctor, close friend, or community leader encourage them. Sometimes, hearing it from someone outside the family makes a difference.

Choosing a home care agency over hiring a caregiver independently offers several advantages:

  1. Screened and Trained Caregivers – Agencies conduct background checks, verify credentials, and provide training to ensure caregivers are qualified and trustworthy.

  2. Reliability and Backup Support – If a caregiver is unavailable due to illness or emergency, the agency can provide a replacement, ensuring continuous care.

  3. Liability Protection – Agencies handle insurance, workers’ compensation, and payroll taxes, reducing your legal and financial risks.

  4. Customized Care Plans – Agencies assess individual needs and create personalized care plans, adjusting services as necessary.

  5. Supervision and Quality Assurance – Agencies oversee caregivers, ensuring high-quality care and addressing any concerns that arise.

  6. Peace of Mind – With an agency, families don’t have to manage the complexities of hiring, training, or supervising caregivers, allowing them to focus on their loved one’s well-being.

Getting started is easy. Schedule a Free In-Home Consultation online or call 972-789-4187 to learn more. Our Service Coordinators will work with you and your family to assess care needs and create a personalized care plan tailored to your situation's unique requirements.

Yes, our caregivers have over 30 years of combined experience in providing high-quality care. They are carefully selected, trained, and dedicated to delivering compassionate and respectful care. Each of our caregivers have completed a background and reference check.  Our caregivers are all directly employed by Harmony at Home Senior Care and are offered continuing education to ensure the highest standards of care.

At Harmony at Home Senior Care, we have a team of caregivers ready to provide care. We will work to match you with caregivers that have the right skillset, availability and experience to meet your home care needs. We strive to maintain a consistent schedule but sometimes caregivers will need time off or schedules may change. With our on-call caregivers, we will always do our best to accommodate any changes to maintain consistent care.

We can work with you to provide a team of caregivers available for 24/7 in-home care and support but do not offer live-in care.

Our commitment to personalized care, 24/7 availability, and extensive experience sets us apart. We focus on creating a nurturing environment where seniors and veterans feel valued and cared for, ensuring peace of mind for families. Each of our caregivers are directly employed by Harmony at Home Senior Care. We have no weekly minimums and offer flexible scheduling to meet your needs.

Absolutely. We understand that every individual has unique needs. Our care plans are fully customizable to ensure that your loved one receives the exact level of support and care they require. Schedule a Free In-Home Consultation online or call 972-789-4187 to get started on your care plan today.

We service cities in the following counties in the state of Texas: Collin, Cooke, Dallas, Denton, Ellis, Erath, Fannin, Grayson, Hood, Hunt, Johnson, Kaufman, Navarro, Palo Pinto, Parker, Rockwall, Somervell, Tarrant, and Wise.

We accept the following payment options:

Contact Us Today to Learn More

Have more questions about in-home senior care and aging in-place? Give us a call or book a free consultation to learn more.