Last updated: September 16, 2026
Introduction
Welcome to the website of Harmony at Home Senior Care and Harmony at Home Senior Care of Houston. These organizations are separate legal entities. These Terms and Conditions apply to your use of this website, services provided by either organization, and participation in their SMS messaging programs.
By accessing the website, using services, submitting an employment application, or enrolling in an SMS messaging program, you agree to these Terms and Conditions. Please read them carefully.
Definitions
- “Companies,” “we,” “us,” or “our” refers collectively to Harmony at Home Senior Care and Harmony at Home Senior Care of Houston.
- “Applicable Company” refers to the specific legal entity with which you request services, apply for employment, or communicate.
- “Services” refers to the senior care and personal assistance services provided by the Applicable Company.
- “Website” refers to the Harmony at Home Senior Care website.
- “User,” “you,” or “your” refers to anyone who accesses the website, uses our services, applies for employment, or participates in an SMS messaging program.
Harmony at Home Senior Care and Harmony at Home Senior Care of Houston are separate legal entities. Each entity is responsible for the services and communications it provides.
Acceptance of Terms
By accessing the website, using our services, or opting in to receive SMS messages, you agree to these Terms and Conditions.
If you do not agree with any portion of these terms, you should not use the website or services or participate in the SMS messaging program.
Services Provided
Harmony at Home Senior Care and Harmony at Home Senior Care of Houston provide personalized senior care and personal assistance services, including assistance with Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (IADLs).
Services are tailored to meet each client’s needs and schedule and are subject to the service agreement issued by the Applicable Company.
Privacy Policy
Your use of the website, services, and SMS messaging programs is also governed by our Privacy Policy.
Please review the Privacy Policy to understand how personal information is collected, used, protected, and disclosed.
User Responsibilities
Users agree to:
- Provide accurate, current, and complete information when requesting or registering for services.
- Keep account and login information confidential, when applicable.
- Accept responsibility for activities conducted through their account.
- Promptly report unauthorized account use or suspected security breaches.
- Provide only telephone numbers and contact information they are authorized to use.
- Notify the Applicable Company if their contact information changes.
Payment Terms
Payment for services is due according to the terms of the service agreement issued by the Applicable Company.
The Applicable Company may modify its fees and payment terms with appropriate prior notice. Late payments may result in additional charges as described in the applicable service agreement.
Cancellation and Termination
Users may cancel services by providing the notice required under the applicable service agreement.
The Applicable Company may suspend or terminate services when a user violates these Terms and Conditions, fails to meet obligations under a service agreement, or when another reasonable or lawful basis for suspension or termination exists.
SMS Messaging Programs
Harmony at Home Senior Care and Harmony at Home Senior Care of Houston may each operate an SMS messaging program for individuals who expressly consent to receive text messages.
Participants may include:
- Clients and prospective clients.
- Clients’ family members and authorized representatives.
- Employment applicants and potential hires.
- Employees and members of the care team.
- Other individuals who request communications from the Applicable Company.
Depending on your relationship with the Applicable Company, messages may include:
- Employment application confirmations and status updates.
- Interview confirmations and reminders.
- Orientation confirmations and reminders.
- Appointment confirmations, reminders, cancellations, and rescheduling notices.
- Service inquiry responses and requested follow-up communications.
- Care-related scheduling and administrative communications.
- Other operational or informational messages related to your interaction with the Applicable Company.
Message frequency varies based on your activity, scheduled appointments, application status, and requested communications. Consent to receive SMS messages is not a condition of purchasing services or applying for employment.
SMS Consent and Eligibility
By providing your mobile number and expressly opting in, you authorize the Applicable Company—either Harmony at Home Senior Care or Harmony at Home Senior Care of Houston—to send text messages to that number.
Messages may be sent through an automated system or other messaging technology.
By opting in, you confirm that:
- You are at least 18 years old.
- You are the subscriber or authorized user of the mobile number provided.
- The information you provided is accurate and current.
- You will notify the Applicable Company if your mobile number changes or is reassigned.
The SMS messaging programs are intended only for individuals who are 18 years of age or older.
How to Opt Out
You may opt out of SMS messages at any time by replying STOP to any message from Harmony at Home Senior Care or Harmony at Home Senior Care of Houston.
After texting STOP, you may receive one final message confirming your opt-out request. You will not receive additional SMS messages from that messaging program unless you provide consent and opt in again.
Opting out of SMS messages does not prevent the Applicable Company from contacting you through another method when permitted or required.
SMS Help and Support
For assistance with an SMS messaging program:
- Reply HELP to any text message; or
- Email admin@hahsc.com.
Message and Data Rates
Message and data rates may apply. Any charges are determined by your wireless carrier and mobile service plan.
Harmony at Home Senior Care and Harmony at Home Senior Care of Houston are not responsible for messaging, data, roaming, or other charges imposed by your mobile carrier.
Carrier Disclaimer
Message delivery is subject to wireless network availability and carrier performance. Supported carriers may change without notice.
Wireless carriers are not liable for delayed or undelivered messages. Neither Harmony at Home Senior Care nor Harmony at Home Senior Care of Houston can guarantee that messages will be delivered or received within a specific period.
The Companies are not responsible for delivery failures caused by network outages, carrier restrictions, inaccurate or inactive telephone numbers, device settings, or other circumstances outside their reasonable control.
SMS Privacy
SMS opt-in consent and mobile telephone numbers collected for SMS purposes are not sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.
The Applicable Company may use service providers solely to support the technical delivery of messages. These providers may process information only as necessary to provide services on behalf of the Applicable Company and may not use SMS opt-in information for their own marketing purposes.
For more information, please review our Privacy Policy.
No Emergency or Immediate Assistance
Text messages, emails, and website submissions may not be reviewed immediately. Do not use the SMS messaging programs, email, or website forms to request emergency assistance or communicate urgent medical needs.
If you are experiencing an emergency, call 911 or contact the appropriate emergency service immediately.
Limitation of Liability
To the fullest extent permitted by applicable law, neither Harmony at Home Senior Care nor Harmony at Home Senior Care of Houston will be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from or related to the use of the website, services, or SMS messaging programs.
The total liability of the Applicable Company for a claim related to these terms or its services will not exceed the amount paid to that entity for the applicable services, except where a different limitation is required by law.
Neither entity assumes responsibility for the acts, omissions, services, or obligations of the other solely because both entities are referenced on this website or in these Terms and Conditions.
Intellectual Property
Unless otherwise stated, content on the website—including text, graphics, logos, images, and other materials—is owned by or licensed to Harmony at Home Senior Care, Harmony at Home Senior Care of Houston, or the applicable content owner and is protected by intellectual property laws.
Users may not copy, reproduce, modify, distribute, publish, or otherwise use website content without prior written permission, except as permitted by law.
Governing Law
These Terms and Conditions are governed by the laws of the State of Texas, without regard to conflict-of-law principles.
Any dispute arising from these terms or services will be subject to the jurisdiction of the appropriate Texas courts applicable to the entity involved in the dispute.
Changes to These Terms
These Terms and Conditions may be updated periodically. Revisions will be posted on this page with an updated effective date. Users are encouraged to review these terms regularly.
Contact Us
If you have questions or concerns about these Terms and Conditions or an SMS messaging program, contact:
Harmony at Home Senior Care
Harmony at Home Senior Care of Houston
Separate legal entities
Email: admin@hahsc.com
Phone: 972-789-4187
Mailing address: 850 Central Pkwy E #246, Plano, TX 75074