Last updated: September 16, 2026
This Privacy Policy applies to Harmony at Home Senior Care and Harmony at Home Senior Care of Houston, which are separate legal entities. In this policy, “Company,” “we,” “us,” or “our” refers to the entity with which you interact. Each entity is responsible for the personal information it collects and processes.
Information We Collect
We may collect:
- Contact information, including your name, email address, mailing address, and telephone number.
- Information submitted through contact forms, employment applications, service inquiries, assessments, surveys, or appointment-scheduling forms.
- Employment-related information, such as work history, qualifications, availability, references, and other application details.
- Information about care needs, service preferences, scheduling needs, and communications with our team.
- Technical information, including IP address, browser type, device information, pages visited, referring website, and website activity.
- Communication preferences, including whether you have opted in to receive email or SMS messages.
Please do not submit confidential medical, financial, or identification information through unsecured website forms unless specifically requested through an authorized and secure process.
How We Use Information
We may use collected information to:
- Respond to questions and requests for information.
- Coordinate consultations, assessments, services, interviews, orientations, and other appointments.
- Process and follow up on employment applications.
- Send appointment confirmations, reminders, scheduling updates, and service- or employment-related communications.
- Provide requested services and customer support.
- Improve our website, communications, recruiting processes, and services.
- Maintain business records and comply with legal or regulatory requirements.
- Protect our organization, clients, employees, applicants, and website from fraud, misuse, or security threats.
SMS Communications and Opt-In
When you provide your mobile number and expressly agree to receive text messages from Harmony at Home Senior Care and Harmony at Home Senior Care of Houston, we may send messages related to your request or relationship with us. These may include:
- Employment application confirmations and updates.
- Interview and orientation confirmations and reminders.
- Appointment confirmations, reminders, cancellations, or rescheduling notices.
- Service inquiries and care-related scheduling communications.
- Other operational or informational messages you requested.
Consent to receive SMS messages is not a condition of purchasing services or applying for employment. Message frequency varies based on your interactions with us. Message and data rates may apply.
You may opt out at any time by replying STOP to any message. You may reply HELP for assistance or contact us directly using the information listed below.
SMS Privacy and No-Sharing Statement
SMS opt-in information and consent are not shared with, sold to, rented to, or disclosed to third parties or affiliates for their own marketing or promotional purposes. Mobile phone numbers and SMS consent information will be used only to provide the communications authorized by the recipient.
We may use service providers solely to support the technical delivery of our messages. These providers may process information only as necessary to perform services on our behalf and are not permitted to use SMS opt-in information for their own marketing purposes.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Enable essential website functions.
- Remember user preferences.
- Understand website traffic and visitor interactions.
- Measure website performance.
- Improve our website and marketing efforts.
Some analytics, advertising, or embedded-content providers may place their own cookies subject to their privacy policies. You can control or disable cookies through your browser settings. Disabling certain cookies may affect how parts of the website function.
How We Share Information
We do not sell personal information.
We may share limited personal information with trusted service providers that help us operate our website, manage communications, process applications, schedule appointments, or provide requested services. These providers are authorized to use the information only to perform services on our behalf.
We may also disclose information when required by law, to respond to valid legal requests, to protect legal rights or safety, or as part of a merger, acquisition, financing, or transfer of business assets.
SMS opt-in consent and mobile phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing or promotional purposes.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You should use caution when submitting information online and avoid sending highly sensitive information through unsecured channels.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, provide requested services, maintain appropriate business and employment records, resolve disputes, enforce agreements, and satisfy legal or regulatory obligations.
Your Rights and Choices
Depending on applicable law, you may request to:
- Access the personal information we maintain about you.
- Correct or update inaccurate information.
- Request deletion of certain personal information.
- Withdraw consent for certain communications.
- Unsubscribe from marketing emails using the unsubscribe link in the message.
- Opt out of SMS messages by replying STOP.
- Ask questions about how your information is collected or used.
To submit a request, contact us using the information below. We may need to verify your identity before completing certain requests.
Third-Party Links
Our website may contain links to third-party websites. Harmony at Home Senior Care and Harmony at Home Senior Care of Houston are not responsible for the privacy, content, or security practices of websites we do not operate. We encourage you to review the privacy policy of each third-party website you visit.
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website. If you believe a child has provided personal information to us, please contact us so we can review and address the request.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last updated” date. Your continued use of the website after changes are posted indicates your acknowledgment of the updated policy.
Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact:
Harmony at Home Senior Care
Harmony at Home Senior Care of Houston
Separate legal entities
Email: admin@hahsc.com
Phone: 972-789-4187
Mailing address: 850 Central Pkwy E #246, Plano, TX 75074